Category Archives: Indiana
Yesterday, upon attempting to purchase the 24 count 16.9 oz Great Value Purified Water distributed by Walmart Stores Inc, Bentonville, AR 72716, the corporate headquarters of Walmart Stores Inc., the shelf at the 1100 5th Avenue Hammond, Indiana location was found to be completely bare for this product. Upon inquiring of the store employee who then checked the stock records via the electronic inventory hand held computer. The inventory stated there were 254 cases of the Great Value Purified Water 24 count 16.9 ounces within the store.
The store employee went into the back stock area to check. After a few minutes the store employee returned with an empty cart stating there were no cases in the back and that maybe the cases are in the store stacked like many other products lining the aisles for easy access. The store employee called the manager on duty of which were three on July 8, 2014 in the late afternoon between 4pm and 6pm central time.
The store employee noticed that the Dasanti water was of the same size and quantity. So the store employee using the walkie-talkie asked the available manager if a price reduction would be given for a quantity of four cases. The manager replied, a reduction would be given for one and but not five cases.
The store employee said take the four to the front and ask for a manager. Once at customer service a manager was requested and no reduction was given and no one knew which of the three managers agreed to the price reduction.
Since the reduction was not honored the question became, about the 254 cases in the system. The managers said the cases were on a truck awaiting to be unloaded. Upon asking for a rain-check, it was refused. Upon asking for a time when truck would be unloaded the manager did not know when the truck would be unloaded and no skew number to refer back.
So, now the question became, what is going on here. So upon searching the internet an article appeared about contamination in the waters of East Chicago and Northwest Indiana published July 2, 2014 in the Post-Tribune, a Sun-times.com publication story by Teresa Auch Schultz, “Lake contamination fouls the water”*. So an inquiry was sent July 8, 2014 in the evening hours to the Walmart Inc Media Relations via the Walmart.com corporate website asking whether or not the Great Value Purified Water 24 count 16.9 ounces was contaminated or any of the water Walmart Stores Inc distributes.
Today at about 2:44 pm central time a man calling from an out of state cellphone number, area code 479, stating he is Olin from the Walmart Media Relations. He said name is Olin* of the Mitchell Communications Group. Olin stated he is not a representative of Walmart and does not speak on behalf of Walmart and the conversation can not be recorded or attributed cause he is not speaking on behalf of Walmart. If this Olin can not answer any questions and has not done any research or asked Walmart, why is Olin calling becomes the new question.
Olin begins to ask me questions and basically does not know why I sent an inquiry. It’s suspected Olin did not want to admit he had the document in front of him. I had to ask him to read from it. After explaining what happened, Olin asked me if I was contacting Walmart as a customer or the press? Of course, the response is a customer, but with all the evasiveness and what seemed a little hinky business, the press antennas came out.
Then Olin wants to know how large is LUTG RADIO, what other connections to media, do I have an editorial editor. The owner of LUTG RADIO is Kathy Brocks. Walmart is a large company with big pockets and it seemed as though Olin may have called a few editors to hush a story. Not entirely sure, but it smelled like Big Brother searching for an opening to shut up this reporter. Then Olin began making insulting comments and stating how upset I must be. Olin’s language was that of surely you are not even a large media what can you do. Then Olin said, you must need customer service I will have them to call you.
The request was for the Walmart Corporation to answer the question of whether or not the water they distribute in the 16.9 ounces 24 count case size is contaminated. Olin had no answer. Supposedly this question is being bumped up to the Walmart corporation. This reporter is eager to find out.
*Source regarding contamination in East Chicago and Northwest Indiana Waters
2014 July 8, Post-Tribune, a Sun-times.com publication story by Teresa Auch Schultz, “Lake contamination fouls the water”, http://posttrib.suntimes.com/news/porter/28436943-418/lake-contamination-fouls-the-water.html#.U729vUD8DdZ
* Olin did not want to give a last name or clarify the spelling of his first name.